This Privacy Policy explains exactly what personal data 388in collects, why we collect it, how it is used and stored, who it may be shared with, and what rights you have over your own information. We have written it in plain English so that users across Pakistan — whether in Karachi, Lahore, Islamabad or elsewhere — can understand and exercise their privacy rights with confidence.
Six key commitments that define how 388in handles your personal information. The full legal text below governs in all cases.
388in collects only the personal data that is strictly necessary to operate the platform securely and to fulfill our legal obligations. We do not collect data speculatively or for purposes beyond those stated in this Policy.
Your personal information is never sold, rented or traded to third-party marketing organizations. Data sharing is limited to operational service providers and legal obligations as described in this Policy, and occurs only under strict data-processing agreements.
You have the right to access, correct, delete and port your personal data at any time. You may also object to or restrict certain processing activities. All rights requests are handled at no charge and within a reasonable timeframe.
All data transmitted between your device and 388in servers is encrypted using industry-standard SSL/TLS protocols. Stored personal data is protected by access controls and regular security audits to minimize the risk of unauthorized access.
We use cookies and similar tracking technologies only for essential platform functionality and analytics. Our Cookie Policy is explained within this document. You can manage your cookie preferences at any time through your browser settings.
In the event of a personal data breach that poses a risk to your rights and freedoms, 388in will notify affected users and relevant authorities in accordance with applicable data protection law, without undue delay and within the timescales required.
This Privacy Policy ("Policy") sets out the basis on which 388in ("we", "us", "our", "the Platform") collects, processes, stores, shares and protects personal data relating to users ("you", "your") of the 388in website located at https://388in.cam ("Platform").
388in is an English-language online sports betting and casino information platform. The Platform is designed primarily for users in Pakistan — including users located in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — and is operated entirely in English. This Policy has been written in plain, clear English to ensure that all users can understand how their personal information is handled.
We take data protection seriously. This Policy reflects our commitment to handling your personal information with transparency, integrity and respect. If you have any questions about this Policy or about how your data is processed, please contact us at [email protected].
Scope: This Policy applies to personal data collected by 388in through the Platform. It does not apply to personal data processed by third-party operators or third-party websites that may be referenced on or linked from the Platform. Users should review the privacy policies of any third-party platforms they access independently of 388in.
The following terms carry the meanings assigned to them throughout this Policy:
The Data Controller responsible for the personal data collected through the 388in Platform is the operator of 388in. For all data protection queries, requests to exercise your rights, or concerns about our handling of your personal data, please contact us using the details provided in Section 17 of this Policy.
388in does not hold a Pakistan gambling license and does not operate as a licensed gambling operator. The personal data processing described in this Policy relates solely to your use of the 388in informational platform and not to any wagering, casino or other gambling activity conducted on Third-Party Operator platforms.
The categories of personal data that 388in may collect are set out in the table below, together with the purpose for which each category is collected:
| Category | Examples | Purpose |
|---|---|---|
| Registration Data | Full name, email address, username, date of birth, country of residence | Account creation, identity verification, age verification |
| Contact Data | Email address, support chat transcripts | Customer support, account communications, legal notices |
| Identity Verification Data | Government-issued ID (e.g. CNIC), proof of address documents | KYC compliance, fraud prevention, age verification |
| Technical Data | IP address, browser type and version, device type, operating system, session duration, referring URL | Platform security, fraud detection, analytics, performance optimization |
| Usage Data | Pages viewed, features used, time spent on pages, click patterns | Platform improvement, user experience optimization, internal analytics |
| Preferences Data | Language preferences, notification settings, responsible gambling tool settings | Personalizing the platform experience |
| Communications Data | Content of emails or messages sent to support; marketing preferences | Support resolution, legal record-keeping, opt-in marketing (where consented) |
We do not collect sensitive personal data (such as racial or ethnic origin, religious beliefs, biometric data or health information) unless strictly required for legal compliance and only with your explicit consent or as otherwise permitted by law.
388in collects personal data through the following channels:
388in processes personal data only where a valid legal basis exists. The legal bases on which we rely are as follows:
388in uses the personal data we collect for the following purposes:
Our commitment: Your personal data is never used for automated decision-making that produces significant legal effects without human review, and is never processed in a way that is incompatible with the purposes stated in this Policy.
388in does not sell, rent or trade your personal data. We may share personal data with the following categories of recipients only to the extent necessary and as permitted by applicable law:
All third parties who receive personal data from 388in are required to maintain appropriate technical and organizational security measures and to process that data only for the purposes for which it was shared.
The 388in Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly and to improve the user experience. The types of cookies we use are as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential to platform operation — maintaining your logged-in session, security tokens and core navigation functionality. Cannot be disabled without impairing platform use. | Session / up to 24 hours |
| Functional | Remembering your preferences such as language settings, odds format and notification preferences to provide a more personalized experience. | Up to 12 months |
| Analytics | Collecting aggregated, anonymized data about how users interact with the Platform — pages visited, time on page, entry and exit points — to help us improve platform design and content. | Up to 26 months |
| Security | Detecting and preventing fraudulent activity, unauthorized access attempts and other security threats. | Session / up to 30 days |
You can control or disable cookies through your browser settings. Note that disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from accessing certain features, including your account. Most web browsers allow you to view, manage and delete cookies via the browser's settings menu.
388in does not use advertising or retargeting cookies that track your activity across third-party websites.
388in retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention principles apply:
When personal data is no longer required, it is securely deleted or anonymized so that it can no longer be associated with an identifiable individual.
The personal data that 388in collects may be stored, processed or accessed by our service providers in countries outside of Pakistan. Where such transfers occur, 388in takes steps to ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection standards.
These safeguards may include standard contractual clauses, adequacy decisions, binding corporate rules or other mechanisms recognized under applicable data protection law. If you would like more information about the specific safeguards applied to international transfers of your data, please contact us at [email protected].
388in implements appropriate technical and organizational security measures to protect personal data against unauthorized access, accidental loss, alteration, disclosure or destruction. These measures include:
While we maintain robust security practices, no method of data transmission or electronic storage is completely secure. 388in cannot guarantee absolute security of your personal data and users should take appropriate precautions — such as using strong, unique passwords and enabling two-factor authentication — to protect their own accounts.
Report a security concern: If you believe your account has been compromised or if you have identified a potential security vulnerability on the Platform, please contact us immediately at [email protected]. Do not publicly disclose any security vulnerability before giving 388in a reasonable opportunity to investigate and address it.
Subject to applicable law and certain limited exceptions, you have the following rights in relation to your personal data held by 388in:
Request a copy of the personal data 388in holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data without undue delay.
Request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected.
Request that processing of your data be restricted in certain circumstances while a complaint or objection is being assessed.
Receive your personal data in a structured, commonly used and machine-readable format and request that it be transferred to another controller where technically feasible.
Object to processing based on legitimate interests or for direct marketing purposes. Marketing objections will be acted on immediately.
To exercise any of the above rights, please submit a written request to [email protected], including your registered email address and a clear description of the right you wish to exercise. We will respond within a reasonable timeframe and in any event within the timeframe required by applicable data protection law. We do not charge a fee for rights requests unless they are manifestly unfounded or excessive.
Where we are unable to comply with a rights request — for example, because retention is required by law — we will explain the reason in our response.
The 388in Platform is strictly for adults aged 18 years or over — or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect personal data from any person under the applicable minimum age.
If 388in becomes aware that personal data has been collected from an individual below the minimum required age, that account will be suspended immediately and the associated personal data will be deleted without undue delay in accordance with applicable law.
If you believe that a minor has registered an account on the Platform, please notify us immediately at [email protected] so that we can take appropriate action.
The 388in Platform may contain references to, or informational context about, third-party platforms and operators. 388in is not responsible for the privacy practices of any third-party platform. If you navigate to a Third-Party Operator platform from 388in, your use of that platform is subject to the third party's own privacy policy and terms of service.
We recommend that you read the privacy policies of any third-party platforms you access before providing them with personal data. The inclusion of a reference to a third-party platform on 388in does not constitute an endorsement of that platform's privacy practices.
388in reserves the right to update, amend or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or platform functionality. The effective date at the top of this Policy will be updated whenever material changes are made.
Where changes are material — meaning they significantly affect your rights or the way your data is processed — 388in will notify registered users via email or via a prominent notice on the Platform prior to the changes taking effect.
We encourage you to review this Policy periodically. Your continued use of the Platform following notification of material changes constitutes acceptance of the revised Policy. If you do not agree with any changes, you should stop using the Platform and may request account closure as described in our Terms & Conditions.
If you have any questions, concerns or complaints regarding this Privacy Policy, or if you wish to exercise your data protection rights, please contact 388in using the details below:
Data Protection Enquiries:
Email: [email protected]
Subject line: "Privacy Policy Enquiry" or "Data Rights Request"
Response language: English (Urdu available on request)
Support availability: 24 hours a day, 7 days a week
Please include your registered account email address in all correspondence. We aim to acknowledge all data-related enquiries promptly and to resolve substantive requests within the timeframes required by applicable law.
For responsible gambling queries or self-exclusion requests, please visit our dedicated Responsible Gambling page. For general platform terms, please refer to our Terms & Conditions.
Now that you understand how 388in handles your data, explore the platform with confidence — your information is handled transparently, securely and in strict accordance with this Policy.